Reference

What Our Legal Terms Cover for You

Access to cbaji depends on your local law and the eligible regions we serve — these terms set out what governs your account, your data, and how we handle disputes.

Jurisdiction-Dependent AccessAccount Data & PrivacybKash, Nagad, Rocket CoveredMobile-First Platform TermsContact Rights Included
cbaji What Our Legal Terms Cover for You
HOW WE HANDLE YOUR DATA

Data Handling, Cookies and Account Security

We collect only what we need to run your account and process your payments. Here is how each area works in practice, so there are no surprises.

Account Data Retention

We keep your registration details and transaction history for as long as your account is active, and for the statutory period after closure as required by applicable law.

Cookie Policy

Session cookies keep you logged in across your phone and browser. We do not place advertising or cross-site tracking cookies — only what is needed for security and continuity.

Wallet Verification

When you link bKash, Nagad, or Rocket, we verify the mobile number matches your registered account. This one-time step protects your withdrawals from being redirected.

Data Request Rights

You can request a copy of the data we hold on your account, or ask for corrections, by contacting support through your dashboard. We respond within the window stated in the terms.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights under these terms, a data request, or a wallet transaction dispute, our support team handles legal queries through the channels below. Responses to formal data or account requests follow the timeline set out in your account dashboard — check there first for status updates before sending a follow-up.

Team online

Live Chat

Reach our support team directly from the cbaji site — available through your account dashboard for account and policy questions.

Email Support

Send formal data requests or legal queries to our support address listed in the contact section of the full terms document.

Account Dashboard

Your dashboard shows active dispute status, wallet transaction history, and the current state of any data or account request you have raised.

Common Questions About Our Legal Terms

These are the questions we hear most from people reading through the terms for the first time. If yours is not here, use live chat from your account dashboard.

Access and eligibility depend on your local law and the regions cbaji currently serves. We recommend checking whether online gaming is permitted in your specific location before registering.

Log into your account dashboard and use the data request option in the settings menu, or contact support by email. We respond within the timeframe set out in the full terms.

We retain your account and transaction records for the statutory period required by applicable law, then delete them. You can ask support for the exact retention timeline for your account.

We store the mobile number linked to your wallet for verification purposes only. Full wallet credentials are never stored on our servers — payments process directly through each provider.

We notify you through the contact method registered on your account before any material change takes effect. Check your account dashboard for pending notices.

Start with live chat or the support email listed in your dashboard. Most wallet disputes involving bKash, Nagad, or Rocket are reviewed and responded to within the window stated in your terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.